Distinguished as the only hotel in Shanghai to offer the legendary hospitality that is a hallmark, our guests enjoy the attention of the St. Regis Butler. Trained to an exceptional level of service and decorum, the St. Regis Butler is your personal assistant, taking complete responsibility for your comfort. Upon arrival, they will welcome you with in-room check-in. From that point on, no task is too small and no request too difficult not to warrant their undivided attention. From unpacking your luggage and pressing your clothes, to arranging excursions or setting up computer equipment, your St. Regis Butler will remain at your disposal unfailingly for the duration of your stay. Our e-butler service allows you to communicate your butler via email before, during, and after their stay to assist with business details, reservations, and personal matters such as a running an errand to a favorite shop.






